Shipping policy

Shipping Policy

At ONYX Collections, we aim to deliver your luxury items safely and efficiently. Please review our shipping terms below:

Processing Time
All orders are processed within 2–4 business days after payment confirmation. You will receive a notification once your order has been shipped.

Domestic Shipping (Singapore)

• Standard Shipping (3–5 business days): $X

• Express Shipping (1–2 business days): $X

International Shipping
We ship worldwide!

• International Standard (7–14 business days): Rates calculated at checkout

• Please note: International orders may be subject to customs duties or import taxes. ONYX Collections is not responsible for these additional charges.

Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can follow your package’s journey.

Delays
While we strive for timely delivery, unforeseen delays due to customs, weather, or carrier issues may occur. We appreciate your patience and understanding.

Questions?
If you have any questions about your shipment, please contact us at main@onyxcollections.sg and we’ll be happy to assist you.